Who we are

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We are Eiger Group Ltd. Our contact details can be viewed here. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Eiger Group Ltd of Kenward House, High Street, Hartley Wintney, RG27 8NY.

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Information we may collect from you

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including but not limited to page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile. If you contact us, we may keep a record of that correspondence.

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How we collect information

 

When you interact with our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

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Why we collect information

 

We collect such Non-personal and Personal Information for the following purposes;​

1. To be able to contact our Visitors with general or personalised service-related notices and promotional messages;

2. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

3. To comply with any applicable laws and regulations.

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How we store and use information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How we communicate with you

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We may contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Withdrawing your consent

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If you don’t want us to process your data anymore, please contact us at support@eigergroup.co.uk or send us mail to: Eiger Group Ltd, Kenward House, High Street, Hartley Wintney, RG27 8NY.

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Privacy Policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Accessing your information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@eigergroup.co.uk or send us mail to: Eiger Group Ltd, Kenward House, High Street, Hartley Wintney, RG27 8NY.